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Enter the service period, SLA target, internal SLO, revenue or productivity assumptions, and outage records
Enter the service period, SLA target, internal SLO, revenue or productivity assumptions, and outage records.
Flagship use case · Operations & Resilience
SLA & Downtime Impact Calculator
Separate contractual SLA and operational impact, handle exclusions and overlapping outages, and track internal SLO error budgets.
App v2.0.0Site v6.2.0Local by default
Interface preview
Working application structure
This representative capture shows the application shell and primary workspace. Actual results depend on the information entered and the workflow completed.
Desktop viewport · representative interface stateOpen live application →
Visible methodAssumptions and record logic remain reviewable.
Local-first postureData handling is stated in the application.
Portable outputExports support review and continuity.
Explicit boundariesLimitations are part of the product evidence.
User and problem
Where the tool fits
Designed for: Service owners, operations leaders, vendor managers, finance partners, and reliability teams.
Problem addressed: Contractual availability, internal reliability targets, and business impact are often mixed together, producing misleading downtime and financial conclusions.
Core workflow
From input to decision-ready output
Frame→Structure→Analyze→Export
2
Classify excluded time and overlapping outages so total impact is not double-counted
Classify excluded time and overlapping outages so total impact is not double-counted.
3
Compare contractual position, error-budget consumption, and operational impact; then export the analysis
Compare contractual position, error-budget consumption, and operational impact; then export the analysis.
Method
Transparent calculation and record logic
The methodology is intentionally visible so users can challenge the assumptions and validate the result against authoritative evidence.
How the application works
- Calculates availability from the service period and qualifying downtime after configured exclusions.
- Consolidates overlapping outage intervals before calculating duration to avoid double-counting.
- Keeps contractual SLA position separate from internal SLO error-budget use and business-impact estimates.
Illustrative output
Contractual availability: 99.92% SLA target: 99.90% · Within target SLO error budget remaining: 41% Estimated operational impact: $18,400
Boundaries
What the result does not prove
- Contract language, maintenance exclusions, credits, and measurement sources must be validated against the governing agreement.
- Financial impact is an estimate based on entered assumptions, not an accounting determination.
- The tool does not ingest monitoring data or prove causation.
Working data remains local to this browser unless the application explicitly describes an external request or the user exports a file. Browser storage can be lost when data is cleared or the device changes.