SL
SLA, SLO & Downtime Impact
Separate contractual availability from operational impact and calculate error-budget consumption.
Contract definitions vary. Confirm whether planned maintenance, partial impact, regional failures, and overlapping outages are included in the governing agreement. This tool reports both contractual and impact-weighted operational views.
Service agreement
Reporting period and calculation rules
Outage register
Service interruptions
| Start | End | Impact % | Type | Region / scope | Excluded | Description |
|---|
Contractual downtime—
Contractual availability—
SLA status—
Operational impact minutes—
SLO budget consumed—
Estimated business impact—
Budget view
Availability and error budgets
Management output